Within 7 days of delivery, you may return any item you purchase in new condition, unopened and in original packaging for a store credit or swap them for other goods, less shipping costs.
There are no refunds are issued simply because you have changed your mind, or you didn't use the goods.
Send an email to firstname.lastname@example.org quoting your name, reference number and reason for return. Any return courier or postage charges are at your own expense. We will pay the return shipping cost if the return is a result of our error.
Please note you need to include your receipt with all returns. No credits or changes are possible without a receipt proving date of purchase.